Shipping & Returns

Last updated: July 29, 2026

Shipping

Every item in our store is made to order through our print-on-demand partner, Printful. Once you place an order, it typically takes 2–7 business days to produce, plus additional transit time for delivery. Total delivery time is usually 5–12 business days depending on your location, though this can vary during high-demand periods.

You’ll receive a shipping confirmation email with tracking information as soon as your order ships. All orders are processed and fulfilled through our store on Shopify.

International Shipping

We ship internationally wherever our fulfillment partner supports delivery. International orders may be subject to customs fees, import duties, or taxes charged by your country — these are the responsibility of the customer and are not included in your order total.

Returns & Exchanges

Because every item is custom-printed for you after you order, we do not accept returns or exchanges for reasons such as sizing, change of mind, or personal preference. Please review our size charts and product descriptions carefully before ordering.

Damaged, Defective, or Misprinted Items

If your item arrives damaged, defective, or with a printing error, we’ve got you. Email us at writetomariahe@gmail.com within 14 days of delivery with your order number and photos of the issue, and we’ll arrange a free replacement or refund.

Lost or Missing Packages

If tracking shows your order as delivered but you haven’t received it, please check with neighbors and your local carrier first. If it’s still missing after 5 business days, contact us and we’ll help track it down.

Questions?

Reach out anytime at writetomariahe@gmail.com.